Terms

Using this site means accepting a few plain rules. Everything published here — text, photographs, page design — belongs to us unless another author is credited, and re-publishing it needs our written consent. Information about services, availability and hours is kept current in good faith but can change without notice; the page is not a binding offer. Anything we actually agree with you — scope, timing, price — is settled directly, in writing, before work starts, and that agreement is what counts. We may update these terms; the version on this page applies from the day it is posted.

We get back to you the same day if we can.

If you'd like to access, update, port, or erase any personal information we have on file, please contact us — we'll act on it within thirty calendar days, at no charge. You have the right to withdraw consent for any future processing, to restrict how we use existing records, and to ask that your data be moved to another service in a portable format. Records subject to legal retention (orders, invoices) cannot be deleted before the required period elapses, but everything else can. You also have the right to raise a complaint with the supervisory authority in your country.